Since the establishment, Shanghai Shibang Machinery
Co., Ltd. has regarded “ All is for clients” as
its service goal and has provided high-quality,
high-taste, high-efficient and  all-around-way service for its
clients.
Our considerate service, accurate manufacture
and reasonable price will satisfy you to the best.
Client-oriented and provid all-around-way service
for our clients;
Service-centered and provid customized and high-valued
products for our clients;
Quality-hightened and serve our customers to the
best of our ability!
On sales of products, clients’ interest is our
first consideration. Our service pursues accuracy
and specific. From consultation before sales,
enthusiastic services to recommending products
in sale, we are all accurate and careful. From
powerful design, development, manufacturing, debugging
and maintenance, repay visit from time to time
to strict quality guarantee, abundant spare parts
with reasonable price and quick, satisfying service,
every step is full of our cautious preparation
and all these are done to minimize clients’ worries.
Our company strengthens communication with our
clients, not only hoping to learn clients’ evaluation
of our products, but also hoping to enter a new
era of “leading people to consume and making them
reassured”. Realize high efficiency and low cost
of the company, improve feedback speed of market,
quicken technical innovation, ensure high quality
and reduce production cost--- we do all these
to enable the clients to get more benefits and
to seek more business opportunities in the market.
We promise to create more values for you and the
society.
Shibang people have created the brand “Shibang”
with many years’ hard work and experience. Without
satisfactory clients there will be no futures
for the company. We must develop new technologies
and new products for our clients, and make our
popularity on a high level in this field; we must
heighten our position and set a good example in
the field. A group of experienced staffs are ready
to serve you with enthusiasm at any moment!
Service concept:
All is for the clients and provide clients with
high added value products
Service orientation:
Regard realization of choice service promise as
the destination; implement the concept of high-quality,
high-taste, high-efficiency and all-around-way
service in the process from the design, manufacturing,
management to the sale of products.
Service promise:
from the design, we will do every step carefully
to satisfy clients to the best.
1.Pre-sale services:
Act as a good adviser and assistant of clients;
enable them to get rich and generous returns on
their investments.
(1) Select equipment model;
(2) Design and manufacture products according
to clients’ special requirement;
(3) Train technical personnel for clients; 
2.Services during
the sale:
Respect clients; devote ourselves to improving
the total value of clients.
(1)Pre-check and accept products ahead of delivery;
(2)help clients to draft solving plans.
3. After-sale services
Provide considerate services to minimize clients’
worries.
(1) Assist clients to prepare for the first
construction scheme;
(2) Install and debug the equipment;
(3) Train the first-line operators on site;
(4) Examine the equipment regularly;
(5)Take initiative to eliminate the troubles
rapidly at site;
(6) Distribute the guarantee fittings door-to-door;
(7)provide perfect service
(8)Provide technical exchanging;
(9)Provide maintenance for big items. |
